Premium Garage Door Repair

Privacy Policy

Effective Date: April 11, 2025

At Premium Garage Door Repair, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines what data we collect, how we use it, and the steps we take to ensure it is handled responsibly and in compliance with SMS marketing regulations, including those from The Campaign Registry (TCR) and RingCentral.

 

Information We Collect

We may collect the following types of personal information from our customers and website visitors:

  • Full name
  • Email address
  • Phone number
  • Location information
  • Mailing address (if applicable)
  • Website usage and browsing activity
  • Information submitted through forms (e.g., appointment requests, contact forms)
  • SMS consent and opt-in preferences

How We Use Your Information

Your information is used solely for business purposes, including but not limited to:

  • Scheduling and confirming service appointments
  • Providing customer support
  • Sending SMS messages (appointment reminders, service updates, follow-ups, and promotional offers where applicable)
  • Managing billing or account inquiries
  • Improving our website and services
  • Conducting internal business analysis and reporting
  • Complying with legal and regulatory obligations

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Important Notice:
 SMS opt-in or phone numbers collected for the purpose of SMS messaging are not shared with any third party or affiliate company for marketing purposes. This is a strict policy and a requirement for SMS regulatory compliance.

We may only share your information with:

  • Trusted service providers who help us deliver SMS, email, or hosting services under strict confidentiality agreements
  • Legal authorities when required by law (e.g., subpoenas, court orders)


Even with explicit customer consent, we do not share SMS consent or numbers for marketing. This is strictly prohibited under RingCentral SMS/MMS policies. For full details, visit: RingCentral SMS/MMS Content Policies


SMS Consent and Communications

When you opt in to receive SMS messages from us, you agree to the terms below:

a. Types of SMS Communications You May Receive:

  • Appointment reminders
  • Billing inquiries
  • Follow-up messages
  • Promotions or offers (only if you opt in)


Example:
 “Hello, this is a reminder of your appointment with Premium Garage Door Repair on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

b. Message Frequency:

Message frequency may vary. You may receive up to 2 SMS messages per week related to appointments, service updates, or billing.

c. Fees:

Standard message and data rates may apply, depending on your mobile carrier plan.

d. Opt-In Methods:

You can opt in via:

e. Opt-Out Method:

You may opt out of SMS messages at any time by:

  • Replying “STOP” to any message
  • Contacting us via phone or through our Contact Page

f. Help:

If you need assistance, text “HELP” or visit our Contact Page

g. Additional Disclosures:

  • Message and data rates may apply
  • You may opt out at any time by texting “STOP”
  • Message frequency may vary


Website Tracking & Cookies

We use cookies and other tracking technologies to enhance user experience, track website performance, and deliver relevant content. You can control your cookie preferences through your browser settings.


Data Security

We use industry-standard measures to safeguard your personal data against unauthorized access, loss, or misuse.


Policy Updates

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with the updated “Effective Date.”


Contact Us

For questions about this Privacy Policy or your data, please contact us:

📞 (888) 898-4591
 📧 [email protected]
 🌐 https://premiumgaragedoorrepair.net/contact/